RATE YOUR EXPERIENCE: HOW YOUR FEEDBACK HELPS US SERVE YOU BETTER
Great editing starts with skill, experience, and attention to detail — and it gets even better when we hear directly from you.
Our star ratings and written feedback feature make it quick and easy to share what worked, what you loved, or if something didn’t meet your expectations. Because when there’s a problem, we want to know about it; so we can make it right fast.
Your feedback helps us continue delivering the speed, quality, and consistency you rely on while giving our professional editors clear direction on how to keep improving your results.
How Your Rating Benefits You
Every edit is completed by a skilled editor who cares about getting your images right. When you leave a rating or comment, it helps us:
- Fix issues faster when something isn’t right
- Deliver more consistent results across every job
- Improve turnaround times and overall quality
- Refine training and workflows across our global editing team
Most importantly, it helps us serve you better on every future order.
Didn’t Get Exactly What You Requested? We've Got You Covered
If you receive your completed job and something isn’t quite right — or we didn’t fully deliver on your original request — there’s no need to worry.
Free reworks are always included for any part of your original request that wasn’t completed correctly.
Just click the Rework button on your job page, tell us what needs adjusting, and our editors will correct it at no extra cost. Simple. Fast. Hassle-free.
A Quick and Easy Way to Share Your Experience
Leaving feedback only takes a few seconds. Once your job is complete, head to the job page, choose your star rating, and add a comment if you’d like to share more details.
You can rate all editing jobs, excluding AI Copywriting and photoshoots booked through Book a Photographer.
Small Action, Better Results Every Time
Your rating might feel small — but it has a big impact. It helps us resolve issues faster, improve future edits, and keep delivering the high-quality results you expect. So next time you receive an edit, take a moment to rate your experience. Remember, if something isn’t right, your free rework is only one click away.
New to BoxBrownie.com? Sign up now and get 3 free Image Enhancements and 1 free Day to Dusk edit.
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