CASE STUDY: HOW RYAN SHIELDS TRANSFORMED LISTING PHOTOS WITH SNAPSNAPS
Ryan Shields, together with his wife Jenn, leads Shields Group at Royal LePage Martin Liberty in Brandon, Manitoba. They are a husband-and-wife team who manage multiple listings, handling everything from marketing to photography, ensuring every property looks its best.
With 15 years in the business for Ryan and 12 years for Jenn, their approach is deeply family-oriented—they raise three boys, and their business reflects that same focus. Most of their clients are young families, and their service is tailored to meet the needs of that community.
Their market spans Brandon, Manitoba, a city of around 50,000 people, and Riding Mountain National Park, about an hour away. This allows them to showcase both family homes in town and seasonal cabins in a scenic national park, splitting their time and expertise between both locations. Their family-first philosophy and diverse market have shaped their business and guided everything they do.
The Challenge: High Costs and Slow Turnarounds
Like many agents, Ryan and Jenn faced common obstacles in real estate marketing. Professional photography was expensive, especially for lower-priced listings, and scheduling with photographers often meant waiting days for photos.
Ryan explained that cost and timing were their biggest frustrations. “The biggest challenges we had with listing photos before were the cost and the turnaround time,” he said. “Many photographers would take four, five, or even six days to deliver the images, and that created major roadblocks for us.”
On top of that, Ryan said one of his biggest frustrations was the lack of control over timelines. He often found himself fielding questions from clients without being able to give a clear answer. “Sellers would ask me, ‘When are we launching this? When can we do this?’” he said. “It was completely out of my control, and I’ve always hated not being able to give clients a clear update.”
Shooting and editing their own photos, whether with a DSLR or even their phones, was time-consuming. “It wasn’t financially feasible for lower-priced listings to hire a professional photographer,” Ryan said. “So, we were taking photos ourselves on our phones and trying to edit them. When BoxBrownie.com was introduced to us, it was like a light went off—it completely changed everything.”
The Fix: Fast, Affordable, Professional-Quality Images
Ryan started shooting his listings with our iPhone app SnapSnapSnap and almost immediately realized it was a game-changer. Ryan describes the experience as transformative.
“A cost perspective from the turnaround time is amazing, so it's just been a great experience from the get-go.”
“The biggest thing for me is the turnaround time. I could submit the photos and then I wake up in the morning and they're already there. The quality just blows people away, the turnaround time and the quality are second to none in my opinion.”
This fast delivery gave Ryan more control over his listings, workflow, and client interactions, enabling him to answer questions immediately and keep listings moving without delay.
The Result – Faster Listings, Happier Clients, and Keepsakes That Matter
The impact on Ryan and Jenn’s business was immediate and measurable. The speed and quality of BoxBrownie.com’s photo editing helped them win over clients—and even convert skeptics.
SnapSnapSnap’s automatic HDR bracketing capture—a photography technique that takes multiple exposures of the same scene—ensures that all the details inside and outside the home are captured clearly. When the images are submitted through the app, BoxBrownie.com’s editing process combines and enhances them, delivering professional-quality photos quickly, even in tricky lighting, without the need for expensive equipment.

Even when sellers are unsure about using a phone for listing photos, Ryan sets expectations early. “There’s such a stigma around using my phone for pictures,” he said, explaining that he walks clients through a full set of sample images so they can see the results in advance.
He also lets sellers know upfront that when he returns to shoot, he’ll use only his phone. While some clients are initially surprised, they’re quickly reassured when they see the final photos. Ryan added that every client he’s worked with has been happy with the results. Sending the edited images to sellers has become a thoughtful part of the closing process. Ryan now puts the photos on a flash drive for clients to keep as a memento of their home.
The Takeaway – Game-Changing Technology in Real Estate Marketing
For Ryan and Jenn, SnapSnapSnap and BoxBrownie.com aren’t just marketing tools. They transformed how the duo worked, boosting creativity, efficiency, and client satisfaction. Capturing images with SnapSnapSnap and enhancing them with BoxBrownie.com allowed them to showcase every property at its very best.
“It’s just such a game-changer,” Ryan said. “If agents can get over the stereotype of using your phone for photography, it changes the whole game and opens up so many more possibilities—creativity, control, and confidence over your entire listing.”
The impact extended beyond their own business. “Two or three other agents now use the app because of us—they see how good our pictures are and how well our marketing is done,” Ryan added.
Whether capturing stunning interiors, exterior shots that highlight acreage, or marketing photos that tell a story, SnapSnapSnap and BoxBrownie.com allowed Ryan and Jenn to deliver professional results consistently—quickly, affordably, and with real wow-factor.
RELATED ARTICLES
Sure, Instagram’s important. But potential clients are more likely to ask Google about you before they check your IG. This video shows you how to stand out from the crowd on Google, and how we can help you accomplish this important aim.
READ MOREGot a listing with an outdoor area that has potential, but the photos don’t show it? Or maybe it just needs a quick tidying or revamp? Whichever it is, you can hit refresh with these 5 photo edits that will instantly elevate any outdoor area and increase the property appeal dramatically.
READ MOREWe get asked all the time, should I be using an expensive DSLR camera to shoot real estate? With the incredible advancements in smartphone technology, we put the new iPhone 12 to the test using the SnapSnapSnap app. Can you really shoot professional listing images for less than US$30? Let’s find out.
READ MOREEvery email you send should function as a way to generate new leads. Here's how to construct an email signature that says 'Hello' to new clients, even as you say 'Goodbye' at the end of your message.
READ MOREWant to see SnapSnapSnap in action? Watch our latest video to discover how easy it is to capture professional-quality property photos with just your iPhone. See how it works and start creating standout images that will give you an edge!
READ MORETrying to sell a property with enormous potential but in desperate need of a renovation? In this blog we will show you just how effective, quick and easy it is to showcase your property vision using our Virtual Renovation edit, even when the home is in need of some tender love and care.
READ MORE